Sears

Discussion in Stores Reviews, Comments & Complaints started by SarahLizzie • May 30, 2012.

  1. SarahLizzie

    SarahLizzieActive Member

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    Several years ago Sears used to be a fantastic store to shop in. They had great prices (on the clearance racks), and friendly employees. Now when I enter a Sears location, there is nothing to be found at a price I find reasonable. And finding an employee is hard enough, let alone a friendly, or helpful employee. I no longer shop there due to my recent experiences.

    Has anyone else had similar experiences lately?
     
    #1May 30, 2012
  2. AnonaMoss

    AnonaMossActive Member

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    I have not. I do not shop at Sears often, but I have noticed that the quality has gone down. They are even selling Kardashian brand clothing, and from what I hear the quality of the brand is very low; the prices are high. I think that they should get their act together because people are more picky about where they spend their money nowadays. I do remember a time when Sears was a great place to shop across the board.
     
    #2May 31, 2012
  3. hanzuke50

    hanzuke50Member

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    This is sad to hear. I haven't been to a Sears in a while, but the last time I did, which was probably a year or so back, I remember them having great service. I guess they have reached their peak. Hope they get their act together.
     
    #3May 31, 2012
  4. dissn_it

    dissn_itActive Member

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    Our local Sears still has really good customer service but the prices seem to be higher than other stores. I compare prices on pretty much everythiong I buy anymore and Sears is usually more expensive. When they have a good sale is about the only time they are cheaper.
     
    #4May 31, 2012
  5. nherie

    nherieMember

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    I have gotten some good deals from Sears over the years, mainly at the end of a season when everything is on clearance and markdown. I have gotten work clothes, bath and body stuff, dressy clothes, etc for cheaper than Walmart or other discount stores. I haven't been in a while though so I don't know what our local Sears is looking like these days. I got a really nice "suede" and "fur" coat a few years ago at Sears, it was marked down 75% and I only paid $19 after applying a $13 gift certificate that I had.
     
    #5May 31, 2012
  6. Mrs. Pirz

    Mrs. PirzExpert

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    I have noticed that the quality in style of clothing at Sears has diminished. I can rarely find clothes that looks like something people out in the street are wearing. Its weird, its like they get everything no one wants to buy and sell it a ridiculous price. And it is true, you can never find a rep!
     
    #6May 31, 2012
  7. Adeal4u

    Adeal4uActive Member

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    I don't shop at Sears because their prices are too high. I've only been there a handful of times, and I didn't have a pleasant experience. You're right about the staff hiding out away from customers. I wanted to buy a new battery for my cellphone, and they were no where to be found. All of these department stores hire the most anti-social people they can find. I guess they do it to piss off customers, but that's what makes a business go bankrupt.
     
    #7May 31, 2012
  8. Sugarhill

    SugarhillActive Member

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    I've never really gone to Sears for clothing. My main purchases from Sears were for electronics, auto repairs and tires. They make some of the best batteries on the market. Their warranty really can't be beat. I think that may be the direction that Sears will probably go in to keep afloat. They will get out of the retail business and keep all of their Auto Centers open. That part of their business has remained steady.
     
    #8May 31, 2012
  9. beckyv1265

    beckyv1265Active Member

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    I have not been there in years. Do you remember the huge sears catalogue that we used to get at christmas?
     
    #9May 31, 2012
  10. Parker

    ParkerWell-Known Member

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    I also haven't shopped at a Sears store in years. I definitely remember that catalog. It was huge! Almost as big as the yellow page directory. My most fond memory of Sears was the popcorn. The store in my area had an old fashioned popcorn machine. You could smell popcorn and roasted peanuts throughout the store. ;)
     
    #10May 31, 2012
  11. Isabellas2007

    Isabellas2007Active Member

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    The only time I go to the Sears is when I need appliances and when my husbands Godfather is working. Then we get some great deals and he works with us. If he is not present, we just leave the store.
     
    #11Jun 1, 2012
  12. love2loveu

    love2loveuMember

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    Well the Sears in my area closed down. I only found good under garments there. Otherwise, the clothes and shoe selections were terrible and the prices were way too high. I am happy its closed down now and a Burlington coat factory will be there. Hopefully they will have some better items.
     
    #12Jun 1, 2012
  13. dexterlablab1

    dexterlablab1Active Member

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    I can't lie, I'm surprised Sears is still around. I figured they'd be out of business or close to it at this point. They offer nothing to actually compete anymore. In every aspect of their store, there are other stores that do things better than them. For example, they sell electronics, but Best Buy dwarfs them. They sell clothing, but JC Penney dwarfs them. They sell designer apparel, yet Macy's dwarfs them.
     
    #13Jun 4, 2012
  14. bsdgds

    bsdgdsActive Member

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    For some reason I think of Chocolate Popcorn drizzled in hot syrup when I hear the word Sears.
    They used to be such an awesome store, now its all old looking and tired.
     
    #14Jun 4, 2012
  15. j_pin

    j_pinActive Member

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    Sears is doing really terrible business wise and most of their employees who worked on commission are making almost nothing now, perhaps this is why they are in such a bad mood. They are definitely on the way out along with other big box stores.
     
    #15Jun 4, 2012
  16. Esperahol

    EsperaholActive Member

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    Sears might have a bigger and/or better pool of employees if the application didn't involve handing over your SSN just to apply.
     
    #16Jun 4, 2012
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