pay a quarter to get a cart

Discussion in Stores Reviews, Comments & Complaints started by Melissast • Oct 17, 2014.

  1. Melissast

    MelissastActive Member

    Joined:
    Sep 3, 2014
    Threads:
    37
    Messages:
    125
    Likes Received:
    5
    There is a grocery store here where you have to put a quarter into a machine to get a shopping cart. At the end of the shopping trip you get your quarter back when its returned to the machine. Its a bit annoying because I don't always have a quarter with me. I also don't really see the point of doing it. Was people running off with the carts that big a deal they had yo design a way for people not to steal them.
     
  2. Theo

    TheoWell-Known Member

    Joined:
    Aug 18, 2014
    Threads:
    308
    Messages:
    2,880
    Likes Received:
    727
    Lots of places do this because some people do take them and push them home or they need to cut back on staff collecting carts as people tend to leave them anywhere. They're expensive to make so unless they have staff to return them all the time many would get lost or none would be returned for other shoppers to use.

    Some stores have a magnetic system where the wheels won't go any further after a certain point as well. I do find it annoying, so I take a basket instead if I can.
     
  3. DancingLady

    DancingLadyActive Member

    Joined:
    Sep 2, 2014
    Threads:
    78
    Messages:
    867
    Likes Received:
    47
    Yes, carts do run away at times, but I don't know that the quarter system would stop most of the people who take them. Homeless people take them to push their things around, so if they had the quarter when the needed a cart, they would probably just keep it anyway. I have seen carts on occasion on the other side of the road from the store or down a few blocks from the store. I don't know why, but my guess is someone was taking their groceries home and left the cart for someone else to hopefully return.
     
  4. valiantx

    valiantxActive Member

    Joined:
    Oct 1, 2014
    Threads:
    12
    Messages:
    520
    Likes Received:
    27
    Only smaller stores that have less customers tend to have these pay and refund shopping cart machines. I have never seen such machines at bigger stores, because I opinion, they have employees who do risk management calculations beforehand to account the costs of stolen or lost carts, which is merged into the whole store's finances.

    I personally do not mind paying a quarter and then receiving it back after I have done shopping, it helps to prevent loose carts from being stolen [increases store owner to raise prices to pay lost cart] and from damaging another human, me and my property [car, bike, motorcycle, etc.].
     
  5. troutski

    troutskiWell-Known Member

    Joined:
    Jul 15, 2014
    Threads:
    139
    Messages:
    1,366
    Likes Received:
    115
    It's a slight deterrent, I would say. It's for accessing a cart in the first place rather than stopping someone from walking away with it once they have it. In most jurisdictions, retailers are responsible for their carts and could be fined for letting them get taken off the premises. This quarter system helps deter people from walking off with the cart, and a homeless person (most likely to nab a cart) usually doesn't have a quarter on them. It's annoying for people that don't always have a quarter, sure, but it's there for a somewhat plausible reason.
     
  6. Zyni

    ZyniWell-Known Member

    Joined:
    Sep 25, 2014
    Threads:
    436
    Messages:
    1,722
    Likes Received:
    558
    I think it's more about keeping costs down by not having to pay someone to chase down carts. I don't mind it at all. At the store I use that has this system, people will usually just give you their cart as you approach. I just hand mine off to the next person when I'm done. Carts stay collected and prices stay lower, so it seems like a good system to me.
     
  7. Mayvin

    MayvinActive Member

    Joined:
    Jun 11, 2013
    Threads:
    142
    Messages:
    664
    Likes Received:
    10
    This kind of sounds like the grocery store ALDI'S where you put a quarter into a slot in the cart and once you do the cart unhooks from other carts. Once your one shopping you click the cart back into a slot in the cart in front and the quarter pops out. When I first started shopping there I thought it was really annoying especially when I thought that you didn't get the quarter back at first. But then I got use to it. What your talking about sounds a bit different is it ALDI'S?
     
  8. JessiFox

    JessiFoxActive Member

    Joined:
    Nov 29, 2012
    Threads:
    26
    Messages:
    939
    Likes Received:
    24
    We had a few stores like that where I used to live but I haven't seen any since moving to Maryland...I find them really annoying though, as I almost never carry change with me and don't need the extra reason to return the cart (though I know some people are terrible about that). I wonder if part of it isn't to save money/efforts on having too many employees who have to go round up the carts all over the parking lot?
     
  9. pennylane

    pennylaneActive Member

    Joined:
    Sep 10, 2014
    Threads:
    30
    Messages:
    456
    Likes Received:
    3
    Having to pay for a cart would make me reconsider visiting the store in the first place. If I were choosing between two stores and one had pay carts, I'd pick the other one just on principle. I understand that they lose money if people walk off with them but I don't think that's a good enough reason to charge for them. If a cart gets stolen, eat the cost, don't inconvenience your loyal customers.
     
  10. plantain

    plantainMember

    Joined:
    Jun 24, 2014
    Threads:
    6
    Messages:
    67
    Likes Received:
    1
    None of the grocery stores where I live have this system. I'm not sure what to think about it. Here all the carts have numbers printed on them where if you find it abandoned, you can call and a guy with a truck (independent guy hired by the local grocery stores) will come and pick it up and take it back to the right store. I guess this system has been working out fine enough for the stores. They obviously care about getting most of their carts back, but not enough to bother customers with the quarter system.
    Besides homeless people, most of the people who steal carts live just a few blocks away from the store. Either they don't have a car or they don't want to load and unload their groceries in the car when they live so close. So they just look around sneakily then take off running down the block with the cart full of groceries. I'm not sure if they bring the same cart back. I saw people doing this a few times when I worked at a grocery store. Lol.
     
  11. ohiotom76

    ohiotom76Well-Known Member

    Joined:
    Jul 15, 2012
    Threads:
    154
    Messages:
    2,561
    Likes Received:
    233
    Well it also helps from getting your car smacked with a runaway shopping cart, especially on a windy day or in bad weather. I've also seen stores put tall vertical bars on all their buggies, so you could not walk through a doorway with them (the bar would be taller than they doorway). Granted they looked silly, but it worked and it was pretty low-fi - no fancy technology or devices needed.

    Some of the other grocery stores in our area do not allow buggies to be brought outside of the store, but instead offer to put your bags into your car for you. You drop your buggy full of stuff off with a group of store workers, and they give you a number. You place that number in your window and pull up to the store and they load everything in to your car. It's free too, and they don't accept any tips.

    I used to live in an apartment that was right by a Target and several other stores, and the residents there were constantly stealing the Target buggies, and bringing them into the apartment complex to carry their laundry around and other stuff as needed.
     
  12. Sugarhill

    SugarhillActive Member

    Joined:
    May 14, 2012
    Threads:
    27
    Messages:
    700
    Likes Received:
    9
    Wow, I've never heard of this. I guess since you get the quarter back, it's not too much of a problem, but the carts that lock up are an absolute terror. If you like to park at the edge of the lot for exercise, sometimes the cart will lock up on you as you're trying to load your car. I usually return my cart, but if it accidentally locks, then I'll fight with it for about two minutes and then just leave. I cannot drag a cart all the way back to the holding area.
     
  13. lrd913

    lrd913Active Member

    Joined:
    Oct 1, 2014
    Threads:
    30
    Messages:
    232
    Likes Received:
    5
    Your information is correct. I worked in two different grocery stores and it was a pain to get people to go out and bring carts in. There was never time and we always ended up all the carts left outside at the end of the night. Putting a quarter system on the carts saves a lot of money and it eliminates the labor costs associated with it.
     
  14. Timetrvlr

    TimetrvlrMember

    Joined:
    Oct 4, 2014
    Threads:
    13
    Messages:
    55
    Likes Received:
    3
    In our town, all of the supermarkets have that system, some require a dollar coin or a store token which can fit on your key ring, while other stores require a quarter. I like the system because it keeps the carts in the cart corrals and out of parking spaces and all over the neighbourhoods. Our WalMart doesn't use that system so the parking lot is a hazardous area with carts parked every which way, in parking spots, in driveways, and always some rolling into cars.
     
  15. kwriter93

    kwriter93Member

    Joined:
    Oct 6, 2014
    Threads:
    4
    Messages:
    65
    Likes Received:
    2
    My local Aldi does this. I actually think it's a very smart system; a low tech answer to a big problem. It may be a slight inconvenience if you aren't one to carry around change, but it can always be fixed by carrying a quarter in your car (that's what I do) for use at the grocery store. As you will see at places like Walmart, people will often bring out a cart, put their items in their car and leave the cart out in the parking lot. When they do this, it causes the store employees to have to leave their customers short handed so they can relay all of their carts back to the right place. Many of these carts also end up rolling into cars and denting them, leaving the store with disgruntled customers coming to them, when in reality it's not their fault but the rude customer who left it there. It's a pretty smart system, if you want your quarter back, you have to take your cart back.
     
  16. DrRipley

    DrRipleyExpert

    Joined:
    Mar 29, 2012
    Threads:
    740
    Messages:
    4,313
    Likes Received:
    315
    I have never encountered this but it does sound unnecessarily bothersome. Anyone who would want the cart wouldn't think twice about leaving their quarter behind since I assume a cart costs a lot more than just a quarter. I think they should have just input a more practical system like digital scans or something similar, and if they wanted to entice you to put the cart back so they don't end up paying more employees then they should have done it in a better way than requiring their customers to always bring coins around with them.
     
  17. gmckee1985

    gmckee1985Active Member

    Joined:
    Oct 1, 2014
    Threads:
    30
    Messages:
    492
    Likes Received:
    42
    I've never heard of that and to be honest I probably wouldn't bother shopping at a store that required that. Just seems like an unnecessary nuisance that I don't care to bother with. I just want to go in, get my items and be gone in as short a time as possible.
     
  18. Parker

    ParkerWell-Known Member

    Joined:
    Mar 31, 2012
    Threads:
    38
    Messages:
    2,118
    Likes Received:
    59
    I never knew grocery stores did this. I have only seen these type of carts at the airport. Cart theft is pretty big in California. Most stores and malls use the magnetic strip that prevents the cart from going past a certain distance. It's a pain the butt, but it doesn't deter me from shopping at a particular store. If it did, I wouldn't be able to stop anywhere.
     
  19. sthrngypsy

    sthrngypsyActive Member

    Joined:
    Aug 31, 2014
    Threads:
    5
    Messages:
    155
    Likes Received:
    4
    Don't know about other stores that do this but ALDI does and I love them. The main point is that they do not have to employ someone to corral the carts. I was reading online they can run an entire store with just 4 employees. And they have the cheapest prices anywhere. They do not take coupons though. If I know I am going to Aldi's I just take a quarter, it really is no big deal. If you are lucky you can even find few carts in the parking lot and make money!
     
  20. ACSAPA

    ACSAPAWell-Known Member

    Joined:
    Jul 10, 2012
    Threads:
    52
    Messages:
    3,093
    Likes Received:
    240
    People do steal the carts so I can understand why they do this. One time I was walking to Walmart and I counted 10 of their carts that had been taken and abandoned at various parts in the road. Those carts cost over $100 each so that was at least $1,000 abandoned in the road.
    Compared to that, a quarter to take a cart doesn't begin to cover their losses. I don't blame the stores for charging a quarter. I blame the customers for stealing the carts.