Has anyone else had trouble with Expedia?

Discussion in Travel started by H.C. Heartland • May 26, 2014.

  1. H.C. Heartland

    H.C. HeartlandActive Member

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    Two years ago my husband and I booked overseas flights through Expedia. The price was good and the end result of the trip went very well. However, the airlines were in between negotiations causing the flight schedule to change several times. When I called the Customer Service people tried their best but were only able to go so far before they transferred me to Management. The person in Management had the worse customer service I have ever experienced in my life. It was all very disheartening. We are getting ready to go on a trip again but I do not think I want to use Expedia again because of this. Has anyone had a similar experience? Am I being over dramatic?